News and reports

Healthwatch Luton conducted Enter and Views of Mental Health Services across Luton. Read the Report on Jade ward

Healthwatch Luton conducted Enter and Views of Mental Health Services across Luton. Read the Report on Evergreen Unit.

Healthwatch Luton conducted Enter and Views of Mental Health Services across Luton. Read the Report on Crystal Ward

Healthwatch Luton conducted Enter and Views of Mental Health Services across Luton. Read the Report on Coral Ward here.

Healthwatch Luton conducted Enter and Views of Mental Health Services across Luton. Read the Report on Ash Ward here.

Read our 2025 - 26 Work plan

Healthwatch Bedford, Luton, Milton Keynes, and Central Bedfordshire has been commissioned to assess the quality and accessibility of translation and interpretation services across the region. HWL gathered feedback from local services about their experiences with translation and interpretation services, particularly in situations where service users require these supports.

Read our Annual Report for 2023-24

EPIC (Empowering Parents Influencing Change), Luton’s Parent Care Forum (PCF) worked with Healthwatch Luton (HWL) in 2023 to devise a survey to ask for baseline review on people’s experiences of the SEN offer, and the process for parents with their children who have with Special Educational Needs Disability (SEND).

Healthwatch Luton are working with local communities to review the preconception support for women in Luton. We worked with health professionals from Maternity Voices Partnership (MVP) and Tommy’s and Diabetes UK, taking the preconception message into local communities.

Download our evaluation below on the women’s health questionnaire we carried out.

Healthwatch Luton have the statutory power to enter and view health and social care services; but we adapted our programme to work with the Adult Social Care Team’s Quality Team in Luton – to ensure we could capture areas of interest to them, as well as our standardised outline of questions, including updates from COVID, technology and transfers from hospitals.
Healthwatch Luton and the ASC Quality Team hoped to run this programme in 2022, but due to COVID and Flu outbreaks, and internal Healthwatch staffing, we moved it to Sept-Dec 2023. Our methodology includes speaking on a 121 interview basis with staff, residents and relatives where possible, to capture an overview of the home.

Dystonia is a lifelong medical condition where individuals experience severe, uncontrolled, and possibly painful, muscle spasms. Healthwatch Luton have produced this report summarising the care experience of patients with Dystonia locally, and made recommendations for improvements to be made in the future.