Policies and Procedures
Welcome to our policies and procedures page: Here you will find our current organisational policies and procedures.
Click on a document to open it and download it.
Click on a document to open it and download it.
Complaints Policy
File download
Complaints Policy 2025
Enter and View Policy
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Enter and View Policy 2025
Healthwatch Luton Code of Conduct
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HWL Code of conduct 2025
Data Protection and Confidentiality Policy
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Data Protect Policy 2025
Expense Policy
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Expense Policy 2025
Conflict of Interest and Loyalties Policy
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Conflict of Interest and Loyalties Policy 2025
Safeguarding Children Policy
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Safeguarding Children Policy 2025
Whistleblowing Policy
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Whistleblowing Policy 2025
Lone Working Policy and Procedure
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Lone Working Policy and Procedure 2025
Decision Making - Policy
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Decision Making - Policy 2025
Mental Health Policy
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Mental Health Policy 2025
Recruitment and Selection Policy
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Recruitment and Selection Policy 2025
HWL Privacy Statement
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HWL Privacy Statement 2025
Renumeration Policy
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Renumeration Policy 2025
Safeguarding Procedures
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Safeguarding Procedure 2025
Safeguarding Policy 2025
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Safeguarding Policy 2025
Sickness Policy and Procedure
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Sickness Policy and Procedure
Signposting Procedure
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Signposting Procedure 2025
Pandemic Contingency Plan - Policy
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Pandemic Contingency Plan - Policy 2025
Modern Slavery Factsheet
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Modern Slavery Factsheet - Government issued