Policies and Procedures

Welcome to our policies and procedures page: Here you will find our current organisational policies and procedures.

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Complaints Policy

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Complaints Policy 2025

Enter and View Policy

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Enter and View Policy 2025

Healthwatch Luton Code of Conduct

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HWL Code of conduct 2025

Data Protection and Confidentiality Policy

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Data Protect Policy 2025

Expense Policy

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Expense Policy 2025

Conflict of Interest and Loyalties Policy

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Conflict of Interest and Loyalties Policy 2025

Safeguarding Children Policy

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Safeguarding Children Policy 2025

Whistleblowing Policy

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Whistleblowing Policy 2025

Lone Working Policy and Procedure

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Lone Working Policy and Procedure 2025

Decision Making - Policy

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Decision Making - Policy 2025

Mental Health Policy

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Mental Health Policy 2025

Recruitment and Selection Policy

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Recruitment and Selection Policy 2025

HWL Privacy Statement

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HWL Privacy Statement 2025

Renumeration Policy

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Renumeration Policy 2025

Safeguarding Procedures

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Safeguarding Procedure 2025

Safeguarding Policy 2025

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Safeguarding Policy 2025

Sickness Policy and Procedure

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Sickness Policy and Procedure

Signposting Procedure

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Signposting Procedure 2025

Pandemic Contingency Plan - Policy

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Pandemic Contingency Plan - Policy 2025

Modern Slavery Factsheet

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Modern Slavery Factsheet - Government issued