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News and reports

Policies and Procedures

Welcome to our policies and procedures page: Here you will find our current organisational policies and procedures.

Click on a document to open it and download it.
18 November 2025
Advice and Information

Menopause listening Event - Bengali

Healthwatch Luton carried out a listening event aimed towards those who were currently going through the menopause, experiencing menopausal symptoms or had already been through it. The purpose of the event was to explore people’s experiences , what they felt worked with regards to support from health and social care services, what hadn’t worked and their thoughts on improving support.
18 November 2025
Report

Menopause Listening Event Polish

Healthwatch Luton carried out a listening event aimed towards those who were currently going through the menopause, experiencing menopausal symptoms or had already been through it. The purpose of the event was to explore people’s experiences , what they felt worked with regards to support from health and social care services, what hadn’t worked and their thoughts on improving support.
18 November 2025
Report

GP listening event

Read our GP access listening event report
18 November 2025
Report

Vaccine Booster Experience Feedback

People across Luton have shared their experiences of booking the booster, and having it at a variety of venues across Luton.
18 November 2025
Report

Vaccination Survey Report

Healthwatch Luton have completed their report on people’s experiences of the vaccine, including vaccine hesitancy and the barriers stopping people from having their vaccines.
18 November 2025
Report

PPG Overview

Healthwatch Luton contacted GP practices to ask them questions about what they were doing for their PPGs during the pandemic, how this information was shared with the practice and what they were planning to do with their PPGs post pandemic
18 November 2025
Report

Menopause Survey Report

According to a briefing paper by Public Health Luton, there are an increasing number of women who are within the workforce who are experiencing the menopause, and there are significant impacts to their working life.

Healthwatch Luton created a survey that looked at the experiences of treatment and care of individuals who had been or were going through the menopause, and what they felt they needed more support in.
18 November 2025
Report

Pharmacy Website Reviews

Pharmacy Website Reviews: An observational review of the NHS pharmacy websites within Luton
18 November 2025
Report

Dental Website reviews

Dental Website Reviews: An observational review of the dental websites within Luton
18 November 2025
Report

Menopause Listening Event

Healthwatch Luton carried out a listening event aimed towards those who were currently going through the menopause, experiencing menopausal symptoms or had already been through it. The purpose of the event was to explore people’s experiences , what they felt worked with regards to support from health and social care services, what hadn’t worked and their thoughts on improving support.
18 November 2025
Report

Access to NHS Dental Care in Luton: New Healthwatch Luton research reveals persistent barriers

Healthwatch Luton Highlights Ongoing Struggles to Access NHS Dental Care
13 November 2025
News

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