As part of Healthwatch Luton's Enter and View Programme, maternity services at Luton and Dunstable Hospital were visited to observe and gather feedback. Read our findings here.
Through engagement with local healthcare professionals, it was identified that the Luton Gypsy and Traveller community had raised some concerns around barriers to accessing healthcare services. HWL was approached by Luton Borough Council (LBC) to engage with the community and gather their views on access to health and social care. Read our findings here.
Healthwatch Bedford, Luton, Milton Keynes, and Central Bedfordshire has been commissioned to assess the quality and accessibility of translation and interpretation services across the region. HWL gathered feedback from local services about their experiences with translation and interpretation services, particularly in situations where service users require these supports.