News and reports

Healthwatch Luton have the statutory power to enter and view health and social care services; but we adapted our programme to work with the Adult Social Care Team’s Quality Team in Luton – to ensure we could capture areas of interest to them, as well as our standardised outline of questions, including updates from COVID, technology and transfers from hospitals.
Healthwatch Luton and the ASC Quality Team hoped to run this programme in 2022, but due to COVID and Flu outbreaks, and internal Healthwatch staffing, we moved it to Sept-Dec 2023. Our methodology includes speaking on a 121 interview basis with staff, residents and relatives where possible, to capture an overview of the home.

Dystonia is a lifelong medical condition where individuals experience severe, uncontrolled, and possibly painful, muscle spasms. Healthwatch Luton have produced this report summarising the care experience of patients with Dystonia locally, and made recommendations for improvements to be made in the future.

Following three years of extensive engagement with local people, Reverend Lloyd Denny, has published the Denny Review into health inequalities across Bedfordshire, Luton and Milton Keynes.

The report was commissioned by the (then) Bedfordshire CCG in 2019, was led by Reverend Lloyd Denny and has involved extensive engagement with local residents and their communities.

The review looked to understand which residents experienced the greatest health inequalities and what steps could be taken to achieve greater health and care health in equality for local people across Bedford Borough, Central Bedfordshire, Luton, and Milton Keynes.

The Denny Engagement Project was commissioned by the BLMK ICS after the Denny Literature Review was completed, to look at those disproportionately affected by COVID19 across Bedford, Luton and Milton Keynes.

Healthwatch Luton have the statutory remit to gather resident views on health and care. During the COVID-19 Pandemic, Healthwatch Luton (HWL) moved some methods to online teams forums – called Listening Events. These forums allowed members of the public affected by certain topics a way of providing their experiences.

Download our report below on the Diabetes listening event we carried out.

Healthwatch Luton have the statutory remit to gather resident views on health and care. During the COVID-19 Pandemic, Healthwatch Luton (HWL) moved some methods to online teams forums – called Listening Events. These forums allowed members of the public affected by certain topics a way of providing their experiences.

Download our report below on the men’s health listening event we carried out.

Read our Annual Report here

Read our 2022-23 work plan here

Healthwatch Luton collaborated with Keech Hospice to gather people’s views on hospice care. Read the full report below

During the COVID-19 pandemic, Healthwatch Luton continued to gather views online via teams / zoom and surveys to capture people’s views. In 2022 we began to also reinstate our face to face engagement, working in
the community to gather views and feedback on services.
Our Listening Events are created from subjects or topics raised by Luton residents where they wish to give feedback in this medium - This listening Event Focused on Fibromyalgia.

Healthwatch Luton carried out a listening event aimed towards those who were currently going through the menopause, experiencing menopausal symptoms or had already been through it. The purpose of the event was to explore people’s experiences , what they felt worked with regards to support from health and social care services, what hadn’t worked and their thoughts on improving support

Healthwatch Luton carried out a listening event aimed towards those who were currently going through the menopause, experiencing menopausal symptoms or had already been through it. The purpose of the event was to explore people’s experiences , what they felt worked with regards to support from health and social care services, what hadn’t worked and their thoughts on improving support